FAQS
We're here to answer all of your questions! If your question hasn't been answered here, please feel free to reach out to hello@livwithin.com.au and we will be so happy to help.
SHIPPING & DELIVERY
WHERE DO YOU SHIP TO?
We ship both domestically and internationally. We offer free standard domestic shipping, and $10 flat rate standard shipping for all international orders.
WHAT IF MY PACKAGE IS LOST OR DELAYED?
Contact us at hello@livwithin.com.au and we'll help resolve it ASAP.
HOW CAN I TRACK MY ORDER?
Once you place your order, you will receive a tracking link via email.
HOW LONG WILL MY PACKAGE TAKE TO ARRIVE?
Expect 3-6 Business days for all Standard Australian Shipping, 6-10 Business days for all Standard International Shipping, 1-3 Business days for all Express Australian Shipping, 4-8 Business Days for all Express International Shipping.
SUSTAINABILITY & ETHICS
WHERE ARE YOUR YOGA MATS MADE?
Our yoga mats are meticulously hand-loomed in India using organic cotton. We work with skilled artisans who prioritize quality and craftsmanship while following ethical practices. The mats are dyed with natural Ayurvedic herbs, ensuring a sustainable product from start to finish.
ARE YOUR YOGA MATS ECO-FRIENDLY?
Absolutely! Our mats are made with 100% organic cotton, and the natural tree rubber base is non-toxic and biodegradable. We are committed to sustainability, using plant-based dyes and ethical production processes to minimise our environmental footprint.
WHAT KIND OF DYES ARE USED ON THE YOGA MATS?
Our yoga mats are dyed using natural Ayurvedic herb-based dyes, such as annatto and turmeric, which are not only eco-friendly but also skin-safe. These plant-based dyes are free from harmful chemicals, ensuring that each mat is as safe for the environment as it is for your practice.
PRODUCT CARE & MAINTENANCE
HOW SHOULD I CARE FOR MY HAND-LOOMED YOGA MAT?
To preserve the quality and longevity of your mat, we recommend wiping it down with a damp cloth after each use. Avoid soaking it in water. Store it in a cool, dry place, and roll it up when not in use to maintain its shape. For deeper cleaning, a gentle spot clean with mild detergent should suffice.
IS THE YOGA MAT SUITABLE FOR ALL TYPES OF PRACTICE?
Yes! Our hand-loomed cotton yoga mats are perfect for various practices, including gentle yoga, meditation, and restorative flows. The natural texture offers a non-toxic and supportive surface for your practice.
